Who is Responsible?

Leavenworth Co RWD #10

...is responsible for the District's water mains and connections from the District's lines to the water meter.

Homeowners are Responsible for:

  • All internal plumbing leaks.
  • Sprinkler system leaks.
  • Service line leaks from the meter to the building.
  • Any damage to service equipment installed by the District, except for damage resulting from normal wear and tear.

Report Emergency!

To report an emergency such as a broken water main, hydrant, or similar issue, please contact us right away.

Contact Us

Troubleshooting Common Water Leaks

Leaks in your outdoor sprinkler system, service line, or internal plumbing aren’t always visible — but they can lead to significant water loss and high water bills.

If you need help in determining if a leak is on the District side or the Consumer's side, please contact our office for guidance. Addressing leaks quickly can save water, prevent damage, and lower your bill.

Common Sources of Leaks

Toilets

Toilets are one of the most common culprits for hidden leaks, and they can waste 1,400–2,800 gallons of water per day, depending on the severity and age of the unit.

Types of Toilet Leaks:

  • Bad Seal at the Base
    Can cause damage to the ceiling or floor below if left unaddressed.
  • Fill Device Issue
    Water may overflow into the plastic overflow tube. Remove the tank lid and listen for water flow on the left side.
  • Phantom Flush (Bad Flapper)
    A worn flapper causes the toilet to refill occasionally even when it hasn’t been used.

How to Test Your Toilet for Leaks:

  • Put food coloring into the tank (enough to color the water).
  • Do not flush.
  • Wait 30 minutes, then check the bowl.
  • If the water in the bowl has changed color, then toilet is leaking.

Water Softeners

  • Remember that these systems regenerate on a schedule (daily to monthly).
  • Valves can stick open and leak large amounts of water.
  • If you’ve discontinued use, disconnect the plumbing to prevent leakage.

Faucets

  • Leaks are often caused by worn washers or O-rings.
  • Regular inspection can help catch problems early.

Irrigation Systems

  • Most leaks occur due to valves not closing properly.
  • Leaks can also occur in underground pipes or from broken sprinkler heads.

Outside Taps and Yard Hydrants

  • A dripping hose can waste thousands of gallons over a summer.
  • Frost-free hydrants may leak underground if the washer at the base is damaged.

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